{"id":5617,"date":"2025-05-12T08:17:39","date_gmt":"2025-05-12T08:17:39","guid":{"rendered":"https:\/\/bcm-gmbh.com\/services\/"},"modified":"2026-05-03T19:09:57","modified_gmt":"2026-05-03T19:09:57","slug":"services","status":"publish","type":"page","link":"https:\/\/bcm-gmbh.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5617\" class=\"elementor elementor-5617 elementor-61\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ff697b e-flex e-con-boxed e-con e-parent\" data-id=\"48ff697b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31a624ac elementor-widget elementor-widget-heading\" data-id=\"31a624ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our services as a management consultancy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8882bcb e-flex e-con-boxed e-con e-parent\" data-id=\"8882bcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dca7cf0 e-con-full e-flex e-con e-child\" data-id=\"dca7cf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-be2f330 e-con-full e-flex e-con e-child\" data-id=\"be2f330\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/strategy-digitalization\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd73607 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"cd73607\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Strategy &amp; Digitalization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-af981db e-con-full e-flex e-con e-child\" data-id=\"af981db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c06a47 elementor-widget elementor-widget-heading\" data-id=\"5c06a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Defining the right guardlines for your business success<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2a14c2 elementor-widget elementor-widget-text-editor\" data-id=\"e2a14c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A clear strategy \u2013 whether it be for customer management, data, or AI \u2013 firmly anchored in your corporate strategy, creates the foundation for the structured implementation of your initiatives. A Target Operating Model translates this into clear processes, roles, and governance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b1f75 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"16b1f75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/strategy-digitalization\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad38339 e-con-full e-flex e-con e-child\" data-id=\"ad38339\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34d4038 e-con-full e-flex e-con e-child\" data-id=\"34d4038\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0aca7 elementor-widget elementor-widget-heading\" data-id=\"4c0aca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The foundation for your company's customer-centric alignment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30851f4 elementor-widget elementor-widget-text-editor\" data-id=\"30851f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer Relationship Management (CRM) &amp; Customer Experience (CX) embody a holistic, customer-centric management philosophy. Among other things, we support you in maturity assessments to define the strategic direction for your CRM &amp; CX following an inventory analysis. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aaa77f elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"4aaa77f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/crm-cx\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"elementor-element elementor-element-bc605c4 e-con-full e-flex e-con e-child\" data-id=\"bc605c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/crm-cx\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b564db elementor-widget elementor-widget-heading\" data-id=\"9b564db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Relationship Management &amp; Customer Experience Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68d5500 e-con-full e-flex e-con e-child\" data-id=\"68d5500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-cbb3be8 e-con-full e-flex e-con e-child\" data-id=\"cbb3be8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"http:\/\/bcm-gmbh.com\/en\/data-driven-decisions\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ecc3b1 elementor-widget elementor-widget-heading\" data-id=\"2ecc3b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data-driven Decisions &amp; AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-f1fdfe2 e-con-full e-flex e-con e-child\" data-id=\"f1fdfe2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73edb51 elementor-widget elementor-widget-heading\" data-id=\"73edb51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deriving and leveraging insights from your data with AI and data organization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d17df elementor-widget elementor-widget-text-editor\" data-id=\"23d17df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Data is digital gold\u2014by defining AI use cases in customer management and using the BCM. Data-driven Organization Maturity Assessment, you can determine your status quo and define the next steps to &#8220;monetize&#8221; your data and extract as well as leverage the insights hidden within. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ced0e6 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"1ced0e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/bcm-gmbh.com\/en\/data-driven-decisions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b346f1 e-con-full e-flex e-con e-child\" data-id=\"1b346f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9a53791 e-con-full e-flex e-con e-child\" data-id=\"9a53791\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90574e2 elementor-widget elementor-widget-heading\" data-id=\"90574e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Efficient design of your processes with a positive customer experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb773be elementor-widget elementor-widget-text-editor\" data-id=\"fb773be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Well-functioning processes are a key success factor for satisfied customers and economically successful companies. In process management, we support you in analyzing and optimizing your processes and establishing operational excellence. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d162dc elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"8d162dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/process-management-operational-excellence\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"elementor-element elementor-element-b1bac38 e-con-full e-flex e-con e-child\" data-id=\"b1bac38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/process-management-operational-excellence\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a978a52 elementor-widget-tablet__width-inherit elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a978a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Process Management &amp; Operational Excellence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72c9ec7 e-con-full e-flex e-con e-child\" data-id=\"72c9ec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-2a0344f e-con-full e-flex e-con e-child\" data-id=\"2a0344f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/enterprise-resource-planning\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-209978f elementor-widget elementor-widget-heading\" data-id=\"209978f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enterprise Resource Planning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-2b09384 e-con-full e-flex e-con e-child\" data-id=\"2b09384\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-947e833 elementor-widget elementor-widget-heading\" data-id=\"947e833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ERP transformation for effective corporate management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc84b4 elementor-widget elementor-widget-text-editor\" data-id=\"1fc84b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Enterprise Resource Planning (ERP) forms the &#8220;heart&#8221; of your company for the efficient implementation of your business processes. As a core system, the ERP interacts with many other IT systems. We support you in the selection and implementation \u2013 goal-oriented, vendor-neutral, and future-proof.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8285a elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"5a8285a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/enterprise-resource-planning\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66f9a98 e-con-full e-flex e-con e-child\" data-id=\"66f9a98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f306cd e-con-full e-flex e-con e-child\" data-id=\"1f306cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06da12f elementor-widget elementor-widget-heading\" data-id=\"06da12f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vendor-independent evaluation of CRM, CX, AI, and ERP tools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02f09e3 elementor-widget elementor-widget-text-editor\" data-id=\"02f09e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article dir=\"auto\"><p>Selecting suitable IT systems is a key success factor. In a dynamic, complex market, it is essential to find the solution that supports processes, data, integrations, and users in the long term. The BCM Tool Analyzer creates transparency for well-founded decisions.  <\/p><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4eaedc elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"e4eaedc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/tool-evaluations\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"elementor-element elementor-element-d1c6a26 e-con-full e-flex e-con e-child\" data-id=\"d1c6a26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/tool-evaluations\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c19c83e elementor-widget elementor-widget-heading\" data-id=\"c19c83e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tool Evaluations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc7c35d e-con-full e-flex e-con e-child\" data-id=\"bc7c35d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-54c4448 e-con-full e-flex e-con e-child\" data-id=\"54c4448\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/bcm-gmbh.com\/en\/business-consulting\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cab51a elementor-widget elementor-widget-heading\" data-id=\"9cab51a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business Consulting, Tool Implementation &amp; Project Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<div class=\"elementor-element elementor-element-0a480d8 e-con-full e-flex e-con e-child\" data-id=\"0a480d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0158212 elementor-widget elementor-widget-heading\" data-id=\"0158212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expert consulting and efficient steering of your project initiatives<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8187ef1 elementor-widget elementor-widget-text-editor\" data-id=\"8187ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We support you in the technical execution and further development of your projects through business analysis, requirements management &amp; functional designs, and in the management of your implementation projects. Project steering can be carried out using agile, hybrid, or classical approaches.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d37c1ea elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"d37c1ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bcm-gmbh.com\/en\/business-consulting\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d2d898 e-con-full e-flex e-con e-parent\" data-id=\"3d2d898\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-841bf2b elementor-widget elementor-widget-template\" data-id=\"841bf2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"5646\" class=\"elementor elementor-5646 elementor-690 elementor-690\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c27e36a e-flex e-con-boxed e-con e-parent\" data-id=\"2c27e36a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42f58677 e-con-full e-flex e-con e-child\" data-id=\"42f58677\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e555bce e-con-full e-flex e-con e-child\" data-id=\"e555bce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1f0803 elementor-widget elementor-widget-heading\" data-id=\"2c1f0803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We look forward to your inquiry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca3ffa6 elementor-widget elementor-widget-text-editor\" data-id=\"1ca3ffa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether it&#8217;s an initial idea or a specific project: we listen, think along with you, and develop tailor-made solutions together. Talk to us about your goals \u2013 we look forward to getting to know and supporting you. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9210cd elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"7f9210cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New form\" aria-label=\"New form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5646\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7f9210cd\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Increase revenue &amp; profit with BCM.\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"5894\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirst name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"First name*\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2d333e6 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2d333e6\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tLast name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2d333e6]\" id=\"form-field-field_2d333e6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last name*\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-Mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-Mail*\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_9ead954 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9ead954\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_9ead954]\" id=\"form-field-field_9ead954\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone number\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Your message*\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send message<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e11836e e-con-full e-flex e-con e-child\" data-id=\"7e11836e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-32220e80 e-con-full e-flex e-con e-child\" data-id=\"32220e80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f39157 elementor-widget elementor-widget-heading\" data-id=\"41f39157\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Or give us a call <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-380050c elementor-widget elementor-widget-text-editor\" data-id=\"380050c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"white-space-collapse: preserve;\">at +49 (0) 172 4142 255<br><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5c372d elementor-hidden-desktop elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"4d5c372d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"white-space-collapse: preserve;\"><strong>We look forward to meeting you!<\/strong><br>Yours, Thomas Hamele<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29fe6a60 e-con-full e-flex e-con e-child\" data-id=\"29fe6a60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3863a4 elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"4c3863a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"white-space-collapse: preserve;\"><strong>We look forward to meeting you!<\/strong><br>Yours, Thomas Hamele<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-783d5d51 elementor-widget elementor-widget-image\" data-id=\"783d5d51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"425\" height=\"393\" src=\"https:\/\/bcm-gmbh.com\/wp-content\/uploads\/2025\/06\/Thomas-Hamele-Kontakt.png\" class=\"attachment-large size-large wp-image-5647\" alt=\"Profile pic of Thomas Hamele, BCM. GmbH\" srcset=\"https:\/\/bcm-gmbh.com\/wp-content\/uploads\/2025\/06\/Thomas-Hamele-Kontakt.png 425w, https:\/\/bcm-gmbh.com\/wp-content\/uploads\/2025\/06\/Thomas-Hamele-Kontakt-300x277.png 300w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our services as a management consultancy Strategy &amp; Digitalization Defining the right guardlines for your business success A clear strategy \u2013 whether it be for customer management, data, or AI \u2013 firmly anchored in your corporate strategy, creates the foundation for the structured implementation of your initiatives. A Target Operating Model translates this into clear [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"wf_page_folders":[14],"class_list":["post-5617","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Services as a management consultancy - BCM.<\/title>\n<meta name=\"description\" content=\"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bcm-gmbh.com\/en\/services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Services as a management consultancy - BCM.\" \/>\n<meta property=\"og:description\" content=\"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bcm-gmbh.com\/en\/services\/\" \/>\n<meta property=\"og:site_name\" content=\"BCM.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-03T19:09:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/services\\\/\",\"url\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/services\\\/\",\"name\":\"Our Services as a management consultancy - BCM.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#website\"},\"datePublished\":\"2025-05-12T08:17:39+00:00\",\"dateModified\":\"2026-05-03T19:09:57+00:00\",\"description\":\"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/services\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/\",\"name\":\"BCM. GmbH\",\"description\":\"Best Customer &amp; Corporate Management Consulting\",\"publisher\":{\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#organization\",\"name\":\"BCM. GmbH\",\"url\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bcm-gmbh.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/BCM-Logo_positiv_2026-scaled.png\",\"contentUrl\":\"https:\\\/\\\/bcm-gmbh.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/BCM-Logo_positiv_2026-scaled.png\",\"width\":2560,\"height\":1336,\"caption\":\"BCM. GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/bcm-gmbh.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/organization-guest\\\/company\\\/best-customer-management\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCHutXw0XIeqhxItv22vGsqw\",\"https:\\\/\\\/www.instagram.com\\\/bcm_consulting\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Our Services as a management consultancy - BCM.","description":"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bcm-gmbh.com\/en\/services\/","og_locale":"en_US","og_type":"article","og_title":"Our Services as a management consultancy - BCM.","og_description":"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.","og_url":"https:\/\/bcm-gmbh.com\/en\/services\/","og_site_name":"BCM.","article_modified_time":"2026-05-03T19:09:57+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bcm-gmbh.com\/en\/services\/","url":"https:\/\/bcm-gmbh.com\/en\/services\/","name":"Our Services as a management consultancy - BCM.","isPartOf":{"@id":"https:\/\/bcm-gmbh.com\/en\/#website"},"datePublished":"2025-05-12T08:17:39+00:00","dateModified":"2026-05-03T19:09:57+00:00","description":"The services of BCM. GmbH: Management consulting for CRM, Customer Experience, Digitalization, AI, ERP, and Process Management for sustainable growth.","breadcrumb":{"@id":"https:\/\/bcm-gmbh.com\/en\/services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bcm-gmbh.com\/en\/services\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bcm-gmbh.com\/en\/services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/bcm-gmbh.com\/en\/"},{"@type":"ListItem","position":2,"name":"Services"}]},{"@type":"WebSite","@id":"https:\/\/bcm-gmbh.com\/en\/#website","url":"https:\/\/bcm-gmbh.com\/en\/","name":"BCM. GmbH","description":"Best Customer &amp; Corporate Management Consulting","publisher":{"@id":"https:\/\/bcm-gmbh.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bcm-gmbh.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bcm-gmbh.com\/en\/#organization","name":"BCM. GmbH","url":"https:\/\/bcm-gmbh.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bcm-gmbh.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/bcm-gmbh.com\/wp-content\/uploads\/2026\/03\/BCM-Logo_positiv_2026-scaled.png","contentUrl":"https:\/\/bcm-gmbh.com\/wp-content\/uploads\/2026\/03\/BCM-Logo_positiv_2026-scaled.png","width":2560,"height":1336,"caption":"BCM. GmbH"},"image":{"@id":"https:\/\/bcm-gmbh.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/organization-guest\/company\/best-customer-management","https:\/\/www.youtube.com\/channel\/UCHutXw0XIeqhxItv22vGsqw","https:\/\/www.instagram.com\/bcm_consulting\/"]}]}},"_links":{"self":[{"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/pages\/5617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/comments?post=5617"}],"version-history":[{"count":9,"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/pages\/5617\/revisions"}],"predecessor-version":[{"id":5867,"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/pages\/5617\/revisions\/5867"}],"wp:attachment":[{"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/media?parent=5617"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/bcm-gmbh.com\/en\/wp-json\/wp\/v2\/wf_page_folders?post=5617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}